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Why Google Hangouts is irreplaceable to me – Android Authority

Why Google Hangouts is irreplaceable to me

Google is making some big switches to their messaging services. Android’s Messenger is now Android Messages. Hangouts is now Hangouts plus some talk and meet options. What ever happened to keeping things plain? Am I truly in the minority in liking Hangouts just the way it is?

Just what is going on with Google Hangouts? Let’s explore, and then let me make something clear, Hangouts is irreplaceable for me, for now.

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Google Hangouts – a brief history

Don’t worry, I don’t want to recall the entire Hangouts history either, let’s be brief. Hangouts began its life as a section of Google+ on the web, but let’s pick up with a different beginning, Google Hangouts for Android launched in May of 2013. In the big picture, the app has not indeed switched much since launch.

Not all features were in place from the beginning, but at this stage Hangouts mimics most of the web functionality. Users get one-to-one talk, group talk, audio calling and movie calling with up to ten users. Make that up to twenty five users at work or in school, but you and I at home get ten.

Hangouts can also treat SMS messaging. Despite a rocky embark with a troublesome interface that let down those hoping for an iMessage killer, Hangouts became the default messaging app on some phones, like my Nexus Five. Of course, Hangouts is not as integrated into Android these days.

On the technical side, Hangouts uses a proprietary protocol, which means you can’t butt-plug it into an old-school XMPP messaging handler. If you don’t know what I just said, don’t worry, not to discredit the folks behind XMPP and supporting implements, but they’re a thing of the past, even if the tech is still valid. Sorry.

As a proprietary service, Google suggested up an API to tie in, but, what is worrying people like me today, that API access is being discontinued in April of 2017. That’s a month from now. Should we be worried that Hangouts, as we know it today, is on the brink of shutting down as well? We don’t know, but we’re afraid of what the reaction might be.

Why I need Hangouts

To use Google Hangouts, you must sign in with a Google Account. Elementary enough, we’ve all got one of those, right? This is where the magic commences, Google syncs all of your Hangouts messages across all of your devices. Not to mention that it pulls your contact info from your Google Account, so you have all your people instantaneously at your finger tips.

Better than syncing across just your mobile devices, Hangouts syncs everywhere you go. Log in at hangouts.google.com, all your talks will be there. Use the Talk device in Gmail on the web, that’s Hangouts as well.

You know how your messages go and vanish when you use Snapchat, or you have to sometimes copy and paste info from your other talk software into an email or over to Maps? You’ll still have some of that with Hangouts, but a lot less. Hangouts can display maps and more based on your location or addresses you come in into a talk, making it a one-click activity to get to navigation and more.

The same one-click act will get you into web pages, phone calls and more. In brief, Hangouts, at least for Android, is a less private private assistant, but only for a few things. These are perks, not requirements, and certainly not unique to Hangouts, however.

Unique to Hangouts is the one-stop shop of communication, and the ease with which users can get involved. This is what makes Hangouts priceless to me, I am never more than a click away from talk, audio and movie calls with almost anyone in my life.

Google Allo and Duo, announced at Google I/O 2016, appeared to be promising apps, but my people never bothered with them. It is not that they are bad services, it is that they didn’t make a difference. My parents have never heard of Duo, I can almost ensure that, and since they use a smartphone as a feature phone and connect to the world via PC, Allo’s need to be set up with a mobile number will never happen.

Effortless to use, cross platform services will win out over cool features in the end.

This exact concept is accurate for most of the people in my life, they either do not want to use their phone as a computing device for communication, or they don’t use Android. The idea of getting them onto WhatsApp or any of the other talk services is laughable as well, unless they can access exclusively from a PC.

The people in my life are a little bit different than the tech enthusiasts that build the top talk apps today, and this is exactly why I need Hangouts. This could also be a wake up call to many services: cross platform and effortless to use services will win out over cool features in the end.

The fact that I can grab absolutely any computing device that I own and pick up an ongoing conversation is priceless. More importantly, as boring as Hangouts may seem to most users, I can connect with anyone that has ever used a Google service.

Hangouts Talk and Hangouts Meet

Google released Hangouts Meet, a business focused movie conferencing app for Android that is enormously effortless to use. Good on them for making a movie conferencing contraption dedicated to G Suite (Google Apps) business users. With Meet meetings tied into Calendar events, and one-click access to join a meeting, this could be enormous if it ever leaves the education and work space.

I just used my G Suite to setup and host a Hangouts Meet movie call. It worked fine within the organization, but when I used my normal Google Account to join the call it launched in regular Hangouts. Yes, I had Meet open on my screen, but Hangouts took the call. Sorry, why do I have Meet? What is it doing exactly? Particularly with a basic Google user account, Meet is certainly not meeting my expectations at this stage.

Now, actively communicating within Meet, I want to type something out, where do I do that? I head over to Hangouts Talk to, say, send a link to a project we’re movie talking about…. No, wait, Talk isn’t out yet, so I have to use Hangouts.

Just as significant, Duo and Allo never once crossed my mind in the active workflow. In the end, I spent twenty five minutes today semi-unsuccessfully attempting to figure out how to use Meet, Duo and Allo to do something that people do almost by accident on Hangouts, communicate without the tech getting in the way.

To be fair

I am not indeed providing Google time to play all their cards here, I know this. In fact, with the idea that Hangouts Talk has Slack in their headlights, I am very excited to see what comes of it. Slack is a fantastic communications implement, organizing one-to-one talk, group talk and audio calling into a single, cross-platform and fully syncing communications contraption. Sound familiar?

Before we wrap things up, I should most likely give some credit to Skype and Facebook Messenger. As far as being able to sit down to any computing device and communicate, they have a far reaching user base and decent platforms. Each only tick a portion of my ‘must have’ features, but they’re still good services. Is it fair to mention that I do not at all use Facebook? This article may have played out different if I did.

David Imel urged me to think analytically about this all, instead of just reacting with anger that Hangouts might be switching or even shutting down. He asked me to consider iMessage as well, which is a fair comparison to the SMS and text talk practice through Hangouts on Android. Wait, did I just say that iMessage offers just one half of the functionality, and only on a limited set of devices? Sorry David, iMessage may be a solid implement, but it just does not compare for me.

David was absolutely right about one thing, iMessage is super effortless to get up and running. If you have an Apple account, iMessage just works and everything syncs across devices etc.

Related video:

http://www.youtube.com/watch?v=tGwlCRAVf7A


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